BKG "Break Fluid" Travel Mug

Returns and Refunds

If you are not satisfied with the merchandise, we would assist you in a refund or exchange. Please contact us to receive authorization and instructions before returning. Email us or call 1-888-931-0131

Return Merchandise Authorization (RMA) All product returns require a RMA number from us. Please indicate RMA# on the outside packaging of your return. Any package returned without the RMA# shown will be refused. RMA is good for 15 days; no restocking fee would be charged within that period. Any returns received after that will be subject to a 15% restocking fee which will be deducted from the refund balance.

Return Period Requests for refund or exchange must be done within 30 days after customer receipt of merchandise. Exchange for a greater or equal value item is encouraged and usually expedite the process.

Condition Requirement Returned items should be in new, unused condition with the manufacturer’s packaging, including all hardware, accessories that were originally received. Any returned items found to be in less condition will be subject to the restocking fee.

Non-refundable terms --Shipping & Handling fees are non-refundable. Customer is responsible for all return freight charges, including duty and tax if applicable. --Custom made items (Custom designed License Frames, License Plates, Sunshades, Snow shades, Car Covers, Chrome Trim Accessories, etc.) are special ordered and cannot be returned for refund.

Processing Time Please allow 7-10 days to process the return once received. Exchanges will be shipped after the original item is returned and evaluated for acceptance.

Defective Items The request and notice of suspected defects must be given within 5 days upon original delivery date.  Suspected products need to be examined by Manufacturer Support Staff in order to authorize an exchange or repair.  For quickest solution on visually defective item, send its image to us through e-mail.  Please provide Order# and a brief explanation in your email.

Free Shipping: Free Shipping offer is available in the domestic United States only. If you return or exchange your purchase, then the cost of shipping will be deducted from any refund or credit. Free Shipping may not be combined with other offers or discounts. Free Shipping offer may end without notice.

Copy Right: Many products in Car Beyond Store are official licensed item. Copy Right Owner is subject to change or cancellation at any time without notice. Car Beyond Store cannot be responsible for change in photography or error in typography or finishing or material. Contact this seller Phone:888-931-0131 To initiate a return, visit Amazon's Online Return Center to request a return authorization from the seller.